Space perpetually stuck on "Preparing Space" after previously working

Hello,

I have a space that suddenly seems to be stuck with a loading wheel and “Preparing Space” message. It was running completely fine for about a week on an L40S instance until we noticed it was now in this state.

We are unable to pause it, rebuild the image/factory rebuild, or even restart the space. Thankfully it seems to have allowed me to move from GPU to a CPU instance to stop getting billed for now, but this is obviously not a proper solution. The logs are also completely empty, only showing a loading wheel which makes debugging a challenge.

Has anyone experienced this before, or can anyone suggest what might be happening and how to go about resolving this?

The space in question is here: NuMarkdown 8b Thinking - a Hugging Face Space by numind

Many thanks.

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It seems that you may have encountered an issue caused by a library used in Space, etc. However, based on the progress so far, it appears that recovery is possible through negotiations with support. [email protected] (In detail, see HF Discord)