Terrible customer service
As a whole, the actual app itself is quite pleasant, and I have never had any big issues with that side of things itself as a secondary small savings bank. However, in my opinion, when it comes to their customer support via chat, absolutely atrocious with advisors telling you all these lies about how it will be handed within 24 hours, and it's been 5 days and I am still chasing them up everyday, hearing the same lies over and over again with nothing being done. Extremely slow customer service, just trying to get someone on the chat, and then to actually get your problem solved.