An hour after I have created an account…
An hour after I have created an account I have realized I don't need it in the end and I wanted to cancel it. I have tried for 2h  with the chat. Was never connected with a human. Called the line and asked to close the account. I was told I will get a link, I did. The link was not working. Send an email. Did not hear back from them, even a confirmation email that they have received it. Called back the next morning. I was told they can not help me cose i did not agree to be recorded, I was never asked if I agree to be recorded, the first time i called and the second time i called. I told this to the person I was talking to, she told me to call again and agree to be recorded. When i told her how bad my experience was so far, she told me if i don't like it i can choose another bank..., after waiting in the morning 15 min i managed to get connected to the chat and was told to send it an email. Funny that the mission is  "Our vision is to build a bank the world loves to use. Additionally the app and notifications coming from it, are all over the place. Scarry product to use. Imagine if i had real problems.