N26 customer service
N26 customer service literally just hung up on me. Second, since my family sent me money to help with my bills during this pandemic they have had my account frozen with no explanation and they are saying that they dont have to give me one. Thirdly, I ask them how long will you's be reviewing my account and they said they cant give me an exact date. So i said can you give me an estimation and they said no. How can you hold somebody elses funds during the middle of a pandemic and not tell them when they will be able to access them. I told them my rent is due and i am liable to get evicted if i cant give my landlord a date of when she would recieve the funds. N26 said they dont care and that it is not there problem if i get evicted. You can tell alot about a company by how there customer service unit handles there customers and i can tell they dont care at all. most people who like n26 never had to call customer service about there account and try and get an issue resolved. They are rude and will hang up on you.