I have ordered a cerd when i opened my…
I have ordered a cerd when i opened my acount .
It takes to many times to be delivered in standard delivery ( 21 days !! )
I needed cash urgently .
I contacted N26 by chat to order a new card in express delivery .
I received it in 2 days ....it was perfect .
I had activated it on the appli with my phone .
All was good .
3 days after , i had lost it in my home .
I desactivated it on the appli , and received the first card ( wich i had ordered in standard delivery ) the same day .
I imediatly was gone on the appli to activate it , and i can t do it ....
I had contacted N26 by chat , and they told to me that this card was definitely erased from my account when i had activated the 2nd card ( wich i ordered in express ) .
Why ? !!!!
They told me that i cant have 2 mastercard in the same time .
I didnt want it .
I had just ordered a second .
One month after the opening of my account , i was without any card i can use , and paid more than 40 € for that !
I reorder a third card , and paid again more than 20 € for have it .
I received it in 4 days , and activated it , and can use it .
More than 2 month after the opening , i have one card , and paid more than 60 € for that !
I asked to N26 to refund me it was more than one weeks .
They never answer to me :/
David