Service and Communication OK
Service and communication is ok. Got mostly all what i needed and asked for. 
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what i have read about UK accounts is realy bad.  I would have expected a customer friendly solution. No way taking an EU Problem as a reason not paying back money automated. With a bit creativity there are always solutions.
a very poor performance for a NEW and INNOVATIV banking system. 
I thought Vienna, homeplace of the founders is one of the places to find always unconventional solutions