Leave immediately!!!
I took ALLLLLL of my money out of this bank today. This bank is so difficult and customer service either hangs up on you or give you the runaround...and the claims process is unnecessary!!! I had to file a claim of $35 because a hair salon service scammed me and never showed up the the consultation, N26 told me I needed and affidavit, proof documents and a selfie of me hold my ID....ALL RIDICULOUS but I could have provided that information. 3 days later they closed the claim and denied it and I had not even provided that info yet because to do ALL of that when you are busy is something you have to find time for. So in a nutshell of you loose money N26 will make if difficult but in the end still do nothing for you.