No action whatsoever after 7 working days
After 7 working days a simple transaction is not done. Support is not helpfull at all, only telling me, that they are working on it, without telling me when it will be done finally. 
Support members are only able to copy text snippets as answers, they don't really "do" something. It is like talking to a wall. No solution, no nothing, they seem to be there to calm people only so it seems..

P.S: If you read the reply to this message you get a good impression, how this support works: Again it is a text snippet, that is not helpful at all. The link explains what to do and that it will last up to 2 working days to solve the problem.
I did all that and it lasted 7 working days as I've written in my text here.
So my text was not even read carefully before spaming a text snippet answer in..

P.P.S.: After my "P.S." they edited their answer. But it is exactly the same text snippet as before, the sender name may be changed..