Terrible customer service with generic answers and holding my money
Terrible customer service with generic answers. I've requested an account closure on Oct. 14th and still on Oct. 25th as I write this, they have held my money in the account with no way to transfer it to my other bank and have not given me proper updates. I tried to transfer my funds before even requesting the closure which they blocked. Now they keep telling me the closure is "in process" but won't give me an ETA or transfer my funds. They close the chat as soon as you don't respond within 30 seconds with no resolution and I'm not even sure it's a human I'm speaking with through support. 

I may have to get my lawyer involved but this is pretty ridiculous to treat a customer like this. I thought about returning to N26 as I try out different banks for my business account but it looks like N26 is one to stay away from. Never again!