Very stressfull experience
Very stressfull experience
For locked out of my account when the double policy for checking the security changed in september because I had changed my phone number. The only way to make this is a pain. You have to go to an ATM and withdraw money só they Can verify you. Then there is the stressing wait for their call which Can happeng any time within 24 hours (mine came at 2:36 in the middle of the night!) to ask you to confirm the code they gave you. I had to contact them more than six times before they finally called!!! If you miss the call ir if they simply does not call you have to start all over from the begining!!! It was very stressful. They need to simplify the process it shouldn’t be só difficult and stressful!