Horrible experience.......... I am petrified.
I just wanted to find out if this is truely a bank. I have been using your service for about 4 weeks now. Suddenly, I am denied the possibility to transfer or withdraw funds from my account. I can log-in and view my account balance but I'm not able to do any transfers or withdraw cash. A SEPA transfer I initiated since 4 days ago is still pending.......... Contact with support has not helped. How can one pay bills, rents, run his/her family with such a "bank"? Terrible, very terrible indeed.