Joke of a company - don't trust them with your $
Joke of a company - don't trust them with your $. Erroneously withdrew 3 separate $500 transactions from a linked external account after the app gave me "unexpected error" on the frontend, which were never deposited to my N26 account. 

Their support chat is borderline useless. Closes unexpectedly if you minimize the window, also closes if you hit a frontend error and you lose the chat connection and any history. Does not appear to be any cohesive notation or CRM happening on the backend as I have to re-explain my situation every time.

When I finally reached somebody on the phone about this issue, and provided transaction trace numbers I had to obtain from the external bank, I was on hold for about 20 minutes and then told they could only locate 1/3 of the transfers. I asked for an email or call back with an update by end of day, as I'm still out $1500 at this point. That didn't happen, and I had to then call back the next day, was disconnected from my initial support call, and had to re-explain the entire situation to the next rep.