I have a missing refund
I have a missing refund. I contacted them twice, the staff are quite rude. They didn't know how to even say sorry. They asked me to contacted the merchant to give a proof that the money has been transferred and asked me to wait for 14 days. I did contact the merchant and give them the proof after waiting for more than 14 days. They finally admitted that there were a problem with there platform, and said that the money will come soon. Still 3 days pass, nothing. If you read my message, please give me a direct contact to your manager. Thanks!