SCAM - STAY AWAY FROM THEM
STAY AWAY FROM THEM, IT'S A SCAM. 
I CANNOT ACCESS MY FUNDS IN MY OWN ACCOUNT. 

HERE'S MY STORY ON:
I created an account with them a few months ago, paired my mobile phone number, and also 100% KYC verified as they required.

The verification of my account was successful and was activated. 
Then last week, I made a mistake by transferring some fiat funds over to my verified N26 account. 

Well, I received the funds in the account, but now I can't withdraw them to another bank account of mine.



Their mobile and web app locks me out and asks me to reverify again (unsure why) to access my account. Unsure why again?

I was already verified, how did they "Unverify" me all over again?
Okay no worries, so I can just reverify with my documents and gain access back to my account, right?



Well, I have tried over 10 times to verify within the app, and also via 3 video verification with their representatives. But no luck so far!
I show them my passport during the video verifications, but somehow they don't verify me. No clue why!

Do the video representatives think I'm an AI now with a valid ID document in my hand? 
This logic certainly is not understandable by me at least. It's hilariously dumb! How can someone not verify when I show them my documents!



So now, I cannot access my account from the past 9 days, nor will they get back to me with a logical response. 

I'm blind-sighted and have no clue as to what is going on. Their live customer support keeps on chanting the same "dumb" things over and over again "we have escalated your case to the teams".

I'm pretty sure it's not being taken care of, cuz it doesn't take a "100% online bank" 9 days to acknowledge a human email reply to a customer. Does it?



To be clear, I don't mind the funds' cuz it's just 4 figures in euros. 

OR could be something is incorrect within their internal systems. 

However, an update would be nice on how to resolve the issue. I'm willing to collaborate and provide anything they need to prove my identity (ALL OVER AGAIN). lol 

Here I just intend to make you all aware of my own experience with this fiat fintech bank in particular. 

Think twice!  

Other people encounter similar sorta issues too. Don't have time to research all and bring them forward here, and can't share links here. But google them

Since I don't have large enough online followers, I request you to share this with your audiences, so that they are aware of why CRYPTO > FIAT. 

Because at least with crypto people can easily self-custody their funds 24*7*365. 

CRYPTO FTW. PERIOD!