Worst customer experience ever.
This was by far the worst customer experience ever. 
Tomorrow I'm leaving for holiday and today I got an email saying that due to a leake  from Mastercard they are going to block my card starting tomorrow. 
I tried contacting customer support, but you have to go through a stupid chat, where their operators disconnect for no reason and just send scripted Messeges without any connection to your questions.
I've dbeentrying to talk to them since 19:00 and now it's 23:00 and their chat hours are gone. 
I was really considering doing more business with them, but with such a horible customer service where's the point. They might have a cool app, but they failed at being a bank and being reachable.
No customer prefers chats when important stuff is happening.
Adios N26