Lies from customer support.  Time wasting, bureaucratic procedures.
Bureaucratic signup experience, and then customer support wastes my time with lies.

I tried to signup for a n26 account.  After filling all the forms and following all the steps, I received an email saying that my identity verification failed, with 0 details about why.  I asked details, the customer support claimed it was because my selfie was fluffy.  So I did the whole thing again.  Same result.

Since the app requires geolocalisation at the end of the procedure, I asked customer support if by any chance the problem was that I was in Switzerland when I tried to signup while my normal residence is in Ireland.  Turned out that *this* was the problem, it had nothing to do with fluffy pictures.  Since I will be in Switzerland for a long time and there’s no way for me to change the country in the application, I asked them to cancel my application, to restart from scratch.  They said they did, but yet now, one day later, I still can’t start a new application, the site refuses it.

This geolocation is a bureaucratic relique from another century.  Some other mobile banks don't require it (Dukas copy for ex).  And customer support that lies, really?  What kind of trust in a financial institution does that inspire?