I am having terrible experience with…
I am having terrible experience with this bank. On the 8th February 2021, around 10 months after opening the account it has suddenly been blocked with the balance of  €10814.25. I tried to communicate with online chat staff asking for explanation but they would not provide me with any information and would almost immediately cancel the chat. On the 12th February I requested for the account to be closed and the balance transferred to my alternative euro account. This request has never been fulfilled. On the 15th February I received a message that N26 will be closing my account on the 1st March because of apparent violation of their terms and conditions. They have done so. I lost access to all my 
information and I can no longer log in online. However I managed to download all monthly statements before all this happened. The balance on the account has never been transferred to my other account. On the 23rd March I went to their “headquarters” in Berlin only to discover a modest office on the 4th floor of a dingy, neglected building on Klosterstasse 62. On the list of companies on the ground floor as you walk into the building “N26“ was listed without the actual name “bank”. At the reception I was received by a friendly South American lady but there was nobody to talk to about my issue. I left a letter with the receptionist demanding return of my money as suggested by my lawyer in Poland. I am also submitting a complain to BaFin (Bundesanstalt für Finanzdienstleistungsaufsicht) this evening.  I highly discourage anyone from opening an account with this strange institution .