bank went wrong
I was using N26 for 8 months until I received email that I need to re-verify my identity. It came as a surprise to me that I am not able to do that anymore because N26 thinks that people from North Macedonia should not be able to use their services. This is a discriminatory politics of the bank especially to me as an already existing customer with regular income. I trusted the bank to keep all my incomes for 8 months and as a result I was asked to move to other bank. They advised me to open new bank account where they will transfer all my money. There was nothing to worry about they said. 
From this point I was not able to use the account as before. I was not able to check my bank statement on the application, was not able to do direct debit or receive money on the account. On the email I was informed that I will be able to do all of the above, but because of some unexplained reason I was not able. 
I ended without receiving my August salary on the account and not being able to transfer money for rent or electricity and at the same time I started to receive letters in my mailbox to pay all outstanding bills. I am risking to loss my apartment or have a bad SCHUFA score just because N26 changed its mind who can use their services and is taking so long to do the final step and transfer the money to the new account. I had already more then 10 conversations with chat support, through email and phone calls and everyone was ensuring me that it will be done soon. From last Wednesday I am not able to use the account at all. My money are trapped by N26 and I feel helpless and really worried.
I am sure that my case is not unique and other people are experiencing the same issue. I already advised a lot of Macedonians to start the process of closing the N26 account before N26 ask for that and end up in a loop without any sign of end.