Cheap and cheerful with poor customer service.
I opened an account with N26 and tried to use their account switching service. Numerous problems, not just with the transfer, and Customer Service is utterly useless. It uses a computer driven Bot to give you answers that are contained in the FAQ section of the web site – what is the point of that? Getting through to a human takes time, and then the online chat operates like a typical call centre that cannot actually give answers or solve problems.
This is a cheap and cheerful account that has limited functionality – you get what you pay for. Just pray that noting goes wrong with any transactions, as getting it sorted is well nigh impossible. I would NOT recommend this as a main bank account.