By far the worst customer service…
By far the worst customer service experience of my life. I'll try to paraphrase my experience.
Never recieved my card, asked for it to be present multiple times. Never did. When I told them I'd been waiting over a month for it they said they never had a request other then the original time to send it and when I asked for them to send it express post they told me it would be €19 even though I'd been waiting over a month.
A debit I didnt authorize got attempted from my account just before I was going to close it. Didn't have money so incurred a €3 fee. As I am living back in another country because of covid-19 have no way of putting the money on the account. When i asked them to wave the fee so i could close the account they told me they couldn't and suggested i wire €3 from over seas so I could close the account. Just useless people working there.
Save your time and energy bank with someone else.