Very good! I didn't expect it from the German bank.
I have to admit that until now everything is going very well (even though I was skeptical at the beginning). I admire online support in English where they are fast and super helpful to me (for now). It is great when you are in another country and still lack native language experience but need a bank card for your needs (+simple card is free!).
The only weakness I found is a verification process, that was quite difficult (I had to call them few times due to internet problems my/their way), is which is understandable since it is fully online. Due to that I hope you guys will have a support office like a real bank in the closest future. Good luck, cheers!