Absolute rubbish I had not been able t…
Absolute rubbish I had not been able t login to my account for four months I had problems resetting my password when: my post code it kept saying it was wrong soci gave up and tried four months later to have sorted the issue out from ONE helpful customer service representative. How ever that was short lived I received a payment which has caused my account to be blocked now for three weeks with no help or information at all what so ever! I have family who use N26 and friends who I want to tell to avoid your company due to my funds being blocked how do you expect people to survive and pay bills and rent when we can’t touch OUR own money?!  I understand checks may need to take place but three weeks is disgusting no real help from the app chat seems like one joke who just want to steal your money or cause you inconvenience I never had this with a high street bank I may be better off going back to bat west these guys are heartless and will tell you the same excuse I have had one of there app chat reps tell me a ticket was created and after speaking to 30 different agents in the app chat no one else mentioned a ticket and that there’s no email to notify me of a ticket created or even the fact you blocked my account that’s just disgusting no notifications I asked to speak to a manager or superior just a waste of breathe NOTHING BUT EXCUSES NOW GIVE ME MY MONEY YOU CROOKS OF A SO CALLED BANK THEY DONT CARE ABOUT ANYONE BUT THEMSELFS THIEFS .... AVOID will speak to the financial ombudsman and complain requesting compensation!