Excellent experience with customer support!
Excellent experience with customer support. It’s the second time. The first time was on a Sunday afternoon when the MasterCard servers went off: I was pleasantly surprised to see that there was someone to answer the call. The second was for a fraud on my card, I was able to identify the scam, cancel the card and order a replacement in 5 minutes. Super support.
It’s the best bank I’ve ever had and yet, I still haven’t met a banker in the flesh. That’s the future.