Unable to get verified for weeks
I just literally got cut in the middle of tryping and trying to solve my issue when a customer agent just closed the chat, seriously unbelievable. I was patiently trying for weeks to open my account over and over again, after constantly getting blocked on the first step & error messages of the account opening. I guess it turned out I can't open my account as I am not being able to verify myself, but when I asked the agent (Sean if I rememeber correctly) how am I supposed to do it if I literally don't have an option on any step of the way to do it, he just kept replying me generic, automatised answers and then just closed the chat. Wow what a customer support. So besides him that was pretty useless and rude, the other agents were pretty polite but were literally driving me in circles for weeks. How is it possible for my account opening to get canceled after a first step, supposedly because unable to verify me, if I didn't have a chance even to add almost any of my data/upload my documents/or video prove my identity? I am really cusrios how are the other customers getting verified without any issues...