Generally pretty happy with the overal service with some questions
Generally pretty happy with the overall program and security is quite good, 2 factor identification in particular.
I have not had the need to use there customer service except when I first to use TW a few years back now. Although there are many complaints about transfers, which I have not had yet.
There is one query/comment around the transfer time, I live in Thailand and transfer my pension money in Aust to my Wise Aust account and then place a transfer for the same amount less the fees. I require it show as an international transfer monthly for my visa. To do this I need to utilize Bangkok Bank but it takes generally 32 hour from when they start the process to entering my Thai BkB account. But if I use another bank in Thailand for the transfer ( such as Karakorn Bank) it apparently it is instant, within minutes but most say instant on the Wise blog site.
Can Wise provide feedback on the blog site as there is a question at least daily about held up transfers.