AVOID THIS DODGY COMPANY
AVOID THIS COMPANY, your money is not safe, they will hold your Money and make it impossible for you to get any help, the customer service staff work from home, they are rude and have no knowledge of banking or how the wise system works, they will waste your time on the phone, give you no useful answer, they will keep you wondering where your money is, when it will arrive. I now read other reviews on Google and that explains everything, they HOLD MONEY from people for their benefits. NOT WISE, I'm closing my account today, never ever again I risk my using Wise again.

I had a call hanged up on me, I had a chat ended on me, the customer service team don't like to answer questions, they feel the pressure and hang up, they know they work for a dodgy company who uses and abuses their customers.

They delayed my wages payment, on multiple occasions I couldn't get my funds until after a very long wait and chasing. The Bacs payments are the slowest in the country and staff have no clue where your money is.