Works well until you have a problem then you're stuck
Ever since I tried to pair a new smart phone, I've had issues with the website and app communicating to each other. So some transfers work and other are failing saying that I don't have a paired device despite having upgraded to a new phone with OS's that they say they support.

Now my latest experience is 3 separate tickets opened over this very issue and no one has been able to provide a decent explanation or response. All three were stock answers and honestly it didn't feel like the CS agents even read what I wrote. It took me over 30 minutes for each transaction (so now over an hour and a half spent on this issue) and still no one understands what I am trying to do. They all recommend uninstalling and reinstalling the app then re-pairing the phone (did once and didn't work and now I'm being told to try it again). 

Seriously horrible experience. Will look for another bank because these guys can't cut it.