Worst chat support EVER
Change your smartphone, change your phone number or lose it : they will screw you. They will ask you for security questions, which is normal so far, but at one point they will transfer you from an agent to another on their chat, and will never fix your issue, if they try to reach you over the phone it will be only two times and after that, will just spam your email with crappy surveys for their Excel statistics, expecting good feedbacks. Come on, it's a racist bank, based on discrimination. Avoid or think like an ornery German : idiotically.