This is a huge fraud with an…
This is a huge fraud with an essentially terrible support system. Since I have not even completed the process of opening the card in order to get using the card, they start to charge on my behalf 162€. As I do not feel good about it, I indeed want to cancel completely my account. In order to get help, you have to tell them your ID or passport numbers and 10 Digit Token Number from any of your N26 cards. I did exactly correctly what they required and still, they kept answering me the same as they said they found something not right to my info. 
The dilemma here is if you want to cancel your card, your balance gets to be 0 therefore, you have to deposit/pay the "ghost" bill they fill out for your destiny. I thought that this bank maybe something helpful for a shared family bank account then turns out to be a large scale of promises and fake answers to your actual problems with them. No agent, no employee whoever is working here that helps. Because the bank itself is a phantom house. A loop of a loop of a loop of endless instructions that will never come to any solution. It's the sickest thing I have seen since the pandemic happens.