I've never had such a nightmarish…
I've never had such a nightmarish experience with a bank before. Right now, for example, I have to "pair" my brand-new smartphone with my account because for certain transactions, such as payments to another bank account, you cannot use only the web app, as is the case with every other bank where I have account, but you also have to go on N26's smartphone app and "confirm" the transaction. The problem? Although I've done everything I'm supposed to do, the N26 Android app REFUSES to "pair" my smartphone with my account. I have an important payment of nearly 800 euros I need to send no later than today, but I'm blocked from "confirming" it. I could tell more horror stories, as my wife also has struggled mightily with N26 and their obviously deeply flawed smartphone app, but I'll leave it at that... The worse part, however, is N26's clear inability and unwillingness to address and fix these issues. Every time I've gone on their customer chat line I've been made to feel that I'm the one causing the problem, not their ridiculous complicated system of "verification," exacerbated by their faulty software and customer service support system.