worst customer service ever
I opened a bank account in March 2019, worked well in the beginning. Untill the moment I couldn't access my account anymore. Not via the app, not via the website. N26 is very hard to catch, and when I did via the chat, I only got standard useless answers, and then they would  just end the chat. Email doesn't work, chat doesn't work, twitter doesn't work. I just don't succeed in connecting with that one person who can simply help and support. I'm left behind with: "sorry we can't open an account for you due to legal requirements" 
Very helpful information if you already have an account.