2 weeks for a new card, or pay N26 20€
My card was recently used fraudulently, causing it to be locked. If you need a new card for this reason, you either need to wait over 2 weeks for a new one, or pay them 20€. That's over 2 weeks without access to your money, through no fault of your own. Other banks, like DKB offer express delivery for no additional fee, I'll be switching to them. Totally unacceptable to leave your customers without access to their own money for this length of time. They say you can use your Apple Wallet to pay whilst waiting for a new card, but if you live in Germany, like me, you'll know that this method of payment isn't accepted in a lot of places!