Refused an account for no reason!?
Refused an account for no reason!?

I tried to open an account with N26 having heard good things from one of my friends. I have a good credit score, no history of bad debt etc. Just received an email saying they can’t open an account for “legal reasons” absolute joke, I’ll stick to the mainstream banks.

Post Reply:
The fact that you say you can’t divulge this matter is farcical... I’m a genuine person with several valid forms of ID which I’m happy to provide. I don’t see why a flat out refusal with no explanation or opportunity to provide further information is in any way fair or a good way in which to conduct your business! I’ll be telling everyone I know to use another well known mobile bank, one of which opened me an account within 5 minutes of applying! Given your lack of customer service and unwillingness to provide me with any information I've had to lodge a complaint in with the Financial Ombudsman Service.