I am giving 1 star.
I am giving 1 star.. There is no below. 1st of all i completed my verification and received my N26 card along with IBAN Nr. Then i asked money from my father about 11500 €. After 4 days i again asked for re verification and i was trying to solve my verification since a week and each time and each angle my documents were very clear, valid and readable. Still i am suffering. I am not able to use the card which is blocked not able to take out money. I asked help on customer care center in message conversation All useless and false information are given by the agents. And they might be thinking it is very easy to just play with customer emotion. They were telling we are trying to solve you will get a mail within 2 days. Since 10 days no single penny of mail instead just stating to attempt another verification and when we upload the documents according to the requirement, says not clear. I can see the documents are clear, i am not blind and also i am using good camera phone. I am using iphone X. How it would be.. The picture not good. They are saying might be your phone does not have good quality camera. How much megapixel camera i should use to upload ny documents.. Sorry your system is not allowing me to use digital camera.. Really frustrated and these people just ruined ny life. As i am thinking i don't have any work unless to carry my documents for uploading. Whenever i try to connect the chat the different staff says different things and no solution.. Just frustration. We use N26 for taking our money not to take frustration.
Cery bad services and bad customer care services and all are fake promises given by them.