It’s a good bank if you’re an expat
It’s a good bank if you’re an expat in Germany and you don’t speak the language well. They offer everything in English but they’re not as good as they used to be when they first started. By now the competition is even tighter and you can find better elsewhere. They were fast to help me personally and although I understand why they have all those security measurements I did feel like I was on some silly secret mission just to change my phone number. I had to contact them over 5 times and go to ATM and pretend to withdraw money and then get back to them and tell what I did and then they asked me why I changed my phone number in the first place on the phone. Hmm I don’t know, stuff expires ! Not that’s it’s any of their business.