Fraudulent Bank
Last week after looking at my deposits and withdrawals I noticed $116.71 was missing from my account due to bank error  ... I used the chat feature on the app and explained the situation ... the chat representative basically refused to help... a contacted the bank again through the chat feature told the representative my issue and he provided me with the customer service phone number. I called in and told them the issue. The representative opened a ticket and told me it would be 3 business days for someone to get back to me ... I called again the next day to get an update and was hung up on by a supervisor. I called back again the representative Dondre stated he could see the bank error with my balance and he would work to get the ticket expedited to get my money back to me. Of course I didn’t receive a call or email so I’ve been calling repeatedly.. I have been hung on numerous times and treated in despicable manner. I only want MY money back that’s all. This is the bank’s mistake and I should not have to beg to get my money back. This is my money that I worked for and entrusted to this bank and they have taken advantage of me. Please beware of this bank and their practices before doing business with them. I would hate for another customer to go through  what I’m going through with them. It’s horrible to do this .... the bank just takes your money and refuses to give it back !!!