Avoid at all cost!
I've had an extremely bad experience with N26 and will advise anyone interested in opening an account to avoid and search for a better alternative (I am now using Revolut and it's very efficient!).

In July 2019, my card was stolen and I immediately attempted to freeze the account through the app but it was unsuccessful. I tried contacting customers service several times to freeze the account, transfer the remaining funds and close the account as I moved back to the UK and no longer needed a European account. However, the account was closed and the remaining funds were never transferred. 

Over a year later, after countless email exchanges and chats with useless bots, this issue remains unresolved. It is simply daylight robbery! 

Avoid at all cost!