Worst service, Worst specialist Eser
Useless specialist Eser, I knidly asked him what the reason was, he perfunctorily asked me to reviewed the email again, he couldn't provide any further information, then he closed the chat just in a second.

Very rude, unprofessioanl, useless. I contacted customer support becasue I read the email, needed a help. He ignored my request, brushed me off, didn't provide any service. He closed chat in order to get off work at 23:00. He doesn't have knowleage about opening procedure, wasted my time, make me angry.