DO NOT OPEN AN ACCOUNT WITH THEM!!!!
I have been using this bank since a year with no problem. They ask for re-identification again after one year, It doesn't work out apparently because I have a different residence permit (spouse of an EU) than they want (the blue card) although it is the same one I opened the account with! I don't understand. I'm really disappointed and for sure won't recommend anyone in the future to open an account with them. I've been a costumer for this long to be shocked by the fact that they will close my account just because of my nationality and not being a European! it is a bit of discrimination to be honest. Plus I cannot access my account to take the money left inside because they blocked me from the app! like what the hell! they sent me an email saying that they can send me the money in another account that I have , what if i don't have another bank account ?? really disrespectful! I have been recommending my friends to open accounts with N26 but it is going to stop now! 

for the identification they ask for a video call and that's what i did, after the employer told me that I need specifically the blue card to be able to save my account (although my residence permit is valid until 2023 and I use it to travel in all the EU) they send me an email saying (((( We recently reached out to request you re-verify your identity with us. We perform these checks in order to ensure our customers’ privacy and account safety. As of today we have not received a response on your behalf. As a result, we're required to close your N26 account pursuant to §19 (1) of the General Business Conditions. )) LIES! I spoke to three of your agents and yet you couldn't fix my problem. NEVER AGAIN. i just want my money back.