Had frozen my account for no reason…
Had frozen my account for no reason whatsoever and with absolutely no email or communication, checked my emails, last one from the bank was 8 months ago and nothing in junk folders etc, I have just spoke to customer support via live chat and just flogged off with compliance checks they are checking on the account??
Have almost £1000 in the account which is frozen, it has been frozen for a week now, people have been paying me, I have no access to any transactions so I dont know who has and hasnt paid me, causing me terrible problems, we are 100% above board legally and see know reason for this block, no doubt the reply to this will be the same as every other reply to a negative review below??

As a bank we must comply with all legal and regulatory obligations. Following these regulatory processes, we periodically conduct reviews of our accounts. We have the responsibility to run routine checks on transactions (see GwG § 10). These checks are based on individual transactions and are automatically initiated by our systems. Rest assured, once the review on your account is complete, an agent will contact you.

After reading other reviews I am thinking this bank is just scamming people and has absolutely no care for their customers, they just hide behind BS wording regarding banking regulations!!