Very bad Metal Support
Very bad Metal Support, they do not take you serious. 
Always the same excuse, that the issue was raised in the specialised department.

The chat feature is also very confusing. The chatbot does not reply to one word texts and if you decide to go into detail you always have to rewrite everything once you are connected to an employee. Those employees are often very abruptly. They have the power to close the chat while you are typing a response, which you then have to retype in case the employee did not solve your problem. 

It takes them a second to debit your account with their monthly fee but already more then 2,5 weeks to work an an issue that I saw coming before signing up but was reassured by the support team that it will work.

N26 lost their startup charm and do not comply with their own standard #nobullshit