Support is very poor
While Wise do what they advertise i.e. transfer money at a competitive rate - their support function is a hit or miss.  In my circumstance it transpired there were routing requirements for the funds I instructed which didn't come to light until after I had initiated the transfer.  This was 3 weeks ago and I have been in touch with Wise support almost everyday and certainly everyday over the last 5 days.  I cannot speak to anyone directly, I have had one terrible person and one who clearly wants to help me. This is over the chat function. I cannot get the matter escalated and I cannot get it resolved.  Emails go unanswered and each time you attempt to contact support you have to explain the whole circumstances again.  Beware if you use Wise.