My account was closed without any reasons
My account was closed with any explanation. I tried to contact the Wise Accounts Teams when I wasn't able to access my App to make payments. The Wise team are unwilling to provide an update at all. They requested me to send an email to the appeals team which I did, I heard nothing back. I had a lot of money in my Wise account, I also requested the money to be transferred to another bank account, I was told that the funds would be transferred and will only take 3-10 business days. It's now been 3 weeks without any response. I am now making an application to the financial ombudsman service to retrieve my funds that is still in my Wise account. I'm very unhappy and disappointed on how Wise are treating me as a customer without any fair conclusion on this issue. I needed the funds to be transferred asap as I have a lot of financial commitment to pay. I would never recommend Wise to anyone else. It's been an awful 3 weeks trying to contact them about my money.