I opened an account with N26
I opened an account with N26. Of course, they asked me my ID card to justify who I was. Then I deposited a large amount of my savings to them. I was receiving quite a big number of advertising per mail that I didn’t pay much attention. Among them was a mail that I missed asking for further information about my salary and my proof of residence. An automated procedure sent me then an email saying that I had a month to close my account. I was in shock wondering if this was a fake email. But no! So I checked my account and saw the mail I missed. I sent the requested Informations. No answer. Interacted twice with customer service, who said they couldn’t do anything. Very bad customer experience.