Awful service and support
Awful service and support. I have been using N26 for around 9 months paying money every month for their 'Metal' service. 3 days ago I got locked out of my account and separated from my funds with no warning. The lock out was due to an apparent 'reverification', a check that they state is routine yet my documents have been denied despite them being the very same ones that I signed up with.  To make matters worse all of the customer service reps I have spoken to via livechat have said that they can't do anything and don't know when I will be able to access my money again. Robbery of my funds with no answer as to when or how I get my money out. 

I strongly urge anybody that is thinking about using N26 to reconsider as behind all of the nice modern branding is an awful service with an even worse customer service department. Don't be fooled by the fake 5 star reviews.