Bad service, bad support
I took out a larger sum at an ATM on Tuesday but I needed more for a car purchase so I tried again at the same ATM the next day but this time my withdrawal request was declined because my card was "not authorised". I called support and they had basically no clue why my withdrawal had been declined so they went ahead and "reset" my card and told me to try again the next day. Which is what I did but my request was again denied so once again I had to contact support, which said my bank card had been blocked for some reason (they couldn't say why). I told them to lift the block manually because I needed the money promptly but they said it took 24 hours so there I was with no access to my money for 2 whole days when I would've needed it urgently. I've been banking with N26 for about a month and that was basically my first experience trying to take out cash from an ATM. I guess I'll have to look for another bank.

OK, but why on earth do I not get a notification when my card has been blocked with an explanation why (apparently I didn't wait 24 hours) it was blocked and for how long exactly? You're keeping your customers in the dark here!!!