I have once tried to make an account…
I have once tried to make an account with this company, and for unknown reasons i couldn't create one and never created an account before. It kept saying that there was a problem with my personal details. At that time i left it at that because i didn't need it anymore. Now, half a year later i have tried again and still the same message. I contacted the so called 'helpdesk', but all they do is asking the same questions like birthdate, adress etc. They say there is a phone number linked to my account and that i have to find this phone number first. But it's half year ago and i told them that i have another phone number, so how can i proof it is my number when it doesn't even exist anymore. I have tried to reason with them that they can verify my identity with many other ways, but they appearantly have a tunnel vision and just stick to their scripts like zombies. They also asked me to upload many of my personal details, like the letter of my phone company among other things. These people have no shame. So, for me it is a horrible company from the start. IM GOING FOR REVOLUT!!