Fées overcharged contacting commercial approach
Fées are being debited from my account upon withdrawing cash from an out of EU ATM despite what is commercially announced ( N26 you) ! Despite having refused the local bank offer of performing the FX , still been overcharged the equivalent of 10 eur . When contacting the customer service the first time a few days later I had been promised a refund given the fraudulent behavior of the local bank ( which never mentioned any fees would be charged ) … after a few weeks when contacting the customer service , the person tells me no refund would take place and asked me to contact the local bank abroad !!!