DO NOT USE
I wish I had read reviews of this bank before I made the mistake of signing up for it. I got an account, transfered money into it, and immediately learned that I would never be able to log into the app or the website because I had an American number and the two-factor authentication cannot go through. Infuriating! I didn't close my account, and I used the card once to withdraw cash from an ATM successfully. Then, my card was stolen and I was unable to log into my account but somehow figured out a way to 'block' my card temporarily. The next day, I got a notification that a purchase had been authorized - so it was NOT blocked? I called the US support number, who had no record of my account existing since I opened it abroad, and didn't even have the support number that I was supposed to call. There IS no support number. I had to open a chat and it took five different chats and several hours to even get someone to block my account. They said someone will call me "within 24 hours" to pair my phone to my account and let me in. He wouldn't even let me see which purchases were attempted. I am withdrawing all of my money and canceling this account immediately. I have never been more stressed out from a banking experience! Unbelievable that I cannot access my own account while some stranger is off spending my money!