A good bank untill something goes…
A good bank untill something goes wrong. 

I am a customer of n26 for over 2 years and I used to love the bank but a few months ago I started having issues that it lost connections to their server somehow so chats would be closed every 30 seconds, the card would block etc. 

I tried everything but the app got blocked, I wouldnt get a confirmation key so I filled a complaint. On may 9th I got a confirmation saying they would reply within 1-2 working days. its now the 18th and I just got an email of them which is basically a template reply because they ask about information which is included in my complaint so even when a complaint is filed they dont take you seriously. 

Like I mentioned; the bank is good but when something goes wrong you are completely left in the dark; support isnt reachable anymore, emails are hardly answered. 

Its nice to have extra but dont rely on this bank for seriously usage