Be careful
Was waiting for them that they come to Switzerland. Now I received a mail that I can create my account. Trying to do so, I receive an error message `There is a problem with your personal information, contact support’. The button ‘contact support’ in the mail opens the N26 app on my phone and nothing more. No support here. The App support link on the App Store opens a ‘page not found’. After searching any support on their website, I found a chat support. A person named ‘Joao’ asked me for a few details and decided that the mail address I gave him was not ok. So he closed the chat with the comment ‘I appreciate the effort, but the information you have provided is not matching the one in our system (...) I will now have to close this chat. Have a great day!’. The information I gave them was fine, I triple checked it and they used it to send me information mails. Seems there is a huge support problem with N26, beside this, it is the first time a chat agent refuses to help and hangs up on me. I contacted them on their Facebook site, they replied and asked for two questions. I answered. Then no more reply. I reminded them and receive the same initial two questions seems to be a chat robot. I still can’t open an account since 2 weeks.
What a silly waste of time.