The way N26 handles (new) customer…
The way N26 handles (new) customer problems is a disaster. 

For two days I tried to get my ID verified through the newly installed N26 app by trying to take (several) pictures of my passport. 

The in-app camera "take picture"-button does not respond however, so it is not possible to make a picture of my passport (only to view it in their app. Also, my phone-camera and everything else on my phone (Samsung S9) works properly, so it is clearly the problem within their app..

When I contacted the customer support (only available through chat), all the help i get is a "copy-paste"-standard reply; that I need to reinstall the app. Tried to reinstall the app four times now. 

When not possible to send the ID pictures via email, because of fraud reasons, that's ok. 
But try then to make a decent app that works on 99% of the phones

Finally decided to not use n26. What a bunch of amateurs