I use to love Wise before but…
I use to love Wise before. They were simple to understand, transparent and I used their card whenever I was abroad. 

That changed last weekend when I tried to transfer a £100 from my own account to Wise while I was abroad. 

It took them two days to mention there was a secure issue and I had to send a photo of me holding my passport. They then said it would take up to 24 hours for a response. By then it was the weekend and, the support team at Wise was closed.  

I ended up asking for the transfer to be canceled and switched to Starling Bank. 

When you’re abroad, you don’t have the luxury to wait 24,48,72 hours or cancel your holidays because wise doesn’t work on weekends. I’d rather use a more serious and committed company.