FROZEN ACCOUNT!!!
Froze my account after trying to buy euros for my holiday !!!

Beware I’ve provided all I can in terms of were I’ve received money and sent money they want invoices off own family members !!! 

I’ve complained they don’t answer no emails they have no contact number 
I’ve contacted them by email over 20 times they don’t want to no !!!
I want my money back ive gone into debt as all my money is tied up and froze in this bank !!!

I had to borrow money for holiday 
I can’t   Borrow no more I have unpaid direct debit now gone into arrears 
 My Internet was disconnected as the bill went unpaid 
 Also my car tax  got cancelled 
You are ruining my life 

CLOSEEEE MYYY ACOUNT AND SEND ME MY MONEY BACK

@@@UPDATE 41mins AFTER POSTING @@@@@@

this is the fastest response I’ve ever had off use but the same one each time I contact support I’ve had no money since the 22nd of May it’s now the 13th of June !! Each time use bother to respond it the same answer they take time ???
Well I got told 24 hours 
Then 3 days 
We’re now onto 3 weeks !!



Updated !!!! 18th of June 


Still no email still no reply to my 3-4th complaint spoke to the online support,don’t no why I bothered same rubbish that it don’t have a time frame for  strict compliance checks ?? 
Well if they was that strick they would have a time scale they have to be reviewed by absolute shambles of a bank