RUBBISH
RUBBISH.  8 mins to open an account simply isn't true.  I completed the forms online.  Was then told to download the app, which I did.  Couldn't login as hadn't completed security check (got that from CS advisor), so hit open account, that wouldn't work either as there was a fault.  Best he could do was ask for my registration to be deleted and for me to start again.  I had to wait a couple of weeks for that to be done. What a total waste of time

EDIT
I have since spoken to someone who was extremely helpful and enabled me to fix this issue.  I now have an N26 account and have to say it's pretty good.  Glad I went through the hassle.

FURTHER EDIT (3rd Feb 2020)
Have now been using the bank for a while and new users should be aware of the following.  This bank won't currently accept my salary from the company I work for.  I have to get it sent to my old bank and then transfer it across.  I am using an app to help me manage my bills, this is the only bank that doesn't link in to that.  I also want to use another app that rounds up my transactions to help save, and this seems to be one of the few banks that won't allow this either.  All a bit style over substance if you ask me.