The system overall is quick and fairly…
The system overall is quick and fairly easy to use. One area that I think can be improved is the form used to identify the receiver of the funds. Several things on it were ambiguous. I think someone tried to make the form seem simple by shortening the descriptions of the information the user has to supply. The problem is that shorter is not necessarily more clear. I think they need to get someone to redo the form with the goal of making it clear, not short and pretty looking. I was able to figure it out in the end, but it required a chat with support. Sad given how well everything else worked.