Worst experience!
I made a bank transfer and transaction was failed. I was contacted by Transferwise that they did not receive the transfer and it was rejected by their system, so money should be automatically be back to my n26 account. 10 days later, my money is still not back. 1,500 euros just gone! Customer support told me that I need to pay 15eur for paid investigation for them to start investigating. I lost my money through the bank transfer and I have to pay them for that to find out what happened to my money? Isn’t that your responsibility to find out what happened and you owe me that? N26 support told me that they will investigate and wait for 60days?? And they cannot guarantee that my money will be refunded! Wow! N26 is not secure! Do not trust them at all!