Chat service better than expected
I did a lot of research before electing my new mobile bank solution. I signed up with N26 in the end. 

Immediately, I had a problem because I entered the wrong email during signup. So I couldn't log in, but enough details about me were saved on the system to prevent me from signing up again ("Contact CS").

I Googled my way to the support page and opened a chat. Went through verification twice with two agents that disconnected. Not sure if it was my internet or their system.

Started looking for competitors. Read more reviews, especially about customer service. Considered Revolut again. Then I decided to give the N26 chat one more try. Third time lucky, Miran came through and the chat was stable through the great customer service. 

Now I'm awaiting an email so I can sign up again, but from a CS standpoint, this was an acceptable experience. Getting hold of someone to help you is usually the shi*tiest part of the journey, so happy they're accessible on a Saturday morning for someone who isn't even a customer yet. Some services force you through a login procedure, which I wouldn't have passed since I don't know in which way I mis-spelled my email address. And wouldn't have been able to verify that email anyway since I can't access my non-existent, mis-spelled email account.

User error fixed by service provider. THAT'S customer service.

Thank you, Miran.