Slow and bug-ridden onboarding so far, 8 weeks in.
Trying to become a customer for more than two months after I got rejected with no reason given. From that point on, the Android app just becomes a brick, stuck at "verifying your identity". 

After reading through multiple FAQ´s I found out I can restart the process by getting in touch with Customer support, which is very difficult indeed: When you try to access the chat on the website, it just refers you to the in-app chat, which is not there since the app is stuck.

This leaves you with no option but to use e-mail. Response time is said to be several working days due to high volumes, but in reality, they responded only after two e-mails and 17 days, the response not resolving the issue at all. Still waiting for a reply on my response to that e-mail (4 weeks now). 

I truly hope the issue will be resolved soon and customer support picks up once I am a paying customer.