Very satisfied
When I was trying to withdraw the cash from an ATM, the transaction was suddenly cancelled and I did not received the cash. However I noticed that the amount of cash I wanted to withdraw was destructed from my account. I quickly contacted to the support team via robot chat. It gave me good and easy instructions to solve the problem. As they instructed, I waited my statements to be updated, and then as soon as it was done I filled up the form and sent it to the support team. Now everything is fine. The most amazed parts were about that the problematic transaction was not written on the statements and that the statements are updated quite fast so that I can check them time to time. Perhaps it is normal for this kind of business. However, in this situation, I was so relieved because it was an actual proof for the case. Thank you for your works everyone.