Account cancelled without notice
Account cancelled without notice [edit - clarification - I was given 21 days to move my funds] citing failure to comply with terms and conditions but no detail given despite the contract saying they should. I’m certain I have complied with everything required and my situation is simple and funds supplied from main stream personal accounts so little doubt of compliance with everything. The same has happened to four people I know in my country of residence - all with different but equally legal situations.

Update after reply - having re-read the contract many times I can still see no reason for cancellation and no wrongdoing on my side or my friends. Response from customer service very slow and just delaying waiting for me to go away. The review stands and if I could remove the remaining star I would.

Edit - still no reason provided (contrary to the terms that say I have a right to correct). Was fobbed off for three weeks and finally told I could still access messages after account closure but on day of closure my log-in was removed... surprise surprise a message the next day, but I can’t get it!