No savings & invest for longtime customers
I have been a customer for years and never had a reason to complain. I wanted to use the savings products, like fixed savings or easyflex savings. Customer support told me those are not available for me since my identification when I became a customer was more than 12 months ago. And there is no way to re-identify. That’s is such a weird policy, they don’t seem to want my money so I’ll have to invest it somewhere else.