Do not open an account with them choose another bank
Like most people I opened an account with n26 looking for a positive experience with a bank. I simply utilize the card no extravagant purchases simply normal small purchases and they froze my account under review status her unusual activity although there was no unusual activity. Every time I reached out to them they gave me the same cut and paste message, very callous uncaring. I have a infant daughter and they have Frozen my ability to be able to access my account and take care of her and buy things that are necessary. They don't care if I have an emergency. They have not reached out to me to confirm or deny any of my transactions. So how can you determine whether or not there is fraudulent activity if you do not reach out to the account holder? It has been an entire week during a pandemic that they have held my money without cause. I feel defeated I feel bullied and I feel robbed. Do not trust this Bank. Do not put the bulk of anything you actually need access to in an account with them. They only have chat customer service and that chat customer service will continue to cut and paste messages. Very horrible experience not a good thing you do not bank with them unless you like someone stealing your money under the guise of an account review.