Stay away from this bank
Stay away from this bank! There are no other options in Germany for non-German speakers, but save yourself some time, effort and stress and don't sign up with N26.

Every single step has been a hassle. I signed up two months ago and I've still not been able to use it. The startup video process took an hour, many assistants just hung up when I didn't speak German.

I tried transferring money from my EU home country but it wasn't accepted. Upon trying to figure out why, they had no information to give me, and my bank of 15 years in my home country told me that this was N26's problem, not theirs. I've repeatedly tried to fix this, but they refuse to help me further.

They've recently updated their login process to ask for phone verification, and they didn't tell me before implementing this. I've had trouble with sim cards here as well, and my phone number changes all the time. I tried changing this through the customer chat and they asked me if I could go to an ATM to make a transaction in order to verify myself. Just to change my phone number! Up until recently, all they've asked for a login has been an email and a password.

The principle to have to go verify myself like that is just wrong. I've complained about that and they don't listen. I've asked for a different way of verifying myself (my bank in my country have many means of verification) and they asked me about my 5th transaction in my bank. I haven't even had 1 transaction! I answered that, and apparently the answer was wrong and the assistant closed the chat. I've asked the customer service 4 times now, having waited several hours on and on, and they just transfer me to other assistants or the internet connection is abrupted on their side.

Highly unprofessional.