It takes ages to get in touch with customer service
It takes ages to get in touch with someone in the chat. The bot is useless and should be removed.
I accidantely got out of the app but didn't close the app. I opened it again and was not able to get back into the chat. I saw a notification that I have a new message from the support and clicked on it. Had to verfiy again and ended up in a new chat with the bot again. Horrible!