Nothing WISE about WISE
If you want to deal with most incapable customer service in the world then please become a customer and get ready to test your patience.

For almost 1.5 months, we are in a cat and mouse game to get verified after being a customer for years.

Can you please share this documents? We upload the documents. One week later,  can you please upload the same documents. We upload the documents. Repeat 3x

The standard reply is legal is reviewing, we will get back to you, which they don't, unless to ask you to do something you did 2 weeks back.

Out of despair, we tried to email senior management but nobody replied as well.

Go back to TransferWise, the new WISE name is not working.