Nightmarish
I opened an account with N26 almost a year ago and I have to do a re-verification. However, the documents I used to initially verify my identity have not been accepted for the re-verification and I cannot access my account. The customer service is horrendously inadequate and is ineffective at communicating or solving anything. For a bank that is supposed to be easy and transparent, it has proved to be unequivocally torturous and deceptive.