I can't give 0 starts but I can sue
I have over 400.000 USD and over 200.000 USD trapped with no access to them, since my account got "deactivated" a day after I spoke with enterprize sales rep.

I am currntly in a possition where I can lose my certification, where I got stripped out my liquidity assets, where I am in debt and will probably face legal charges, yet even after numerous phonecalls, emails and even a warrning notice from my attorney - I am not getting any proper response.

There was no notice, nor there is an explanation about why my account is deactivated, since I have been using Wise for months before it to recieve money from same clients and pay same supplier/partner. 

I have reached out to support over 10 times, the answer is always generic without any proper help or feedback.

The appel/review team has its own email adress, but to this day, not me, nor my legal team that sent warrining notice about them violating their own TOS and my rights as a customer, I have't got any response.

The guidelines state that appeal team has up to 10 business days to sort your appeal request but the support person is telling me it is 3 weeks.

Nobody can point me to the person from the review team and give me proper explanation why my funds are on hold and why my account is being taken away from me. 

I am a legit UK LTD operating in certified adverising with financial and client history, so not even in "risky" or "shady" niche.

It is just the worse possible position to be in.

If you are reading this and you plan on using Wise as your business banking solution, trust me, just turn arond and choose whoever from the similar services

They might not have a nice looking app or flexible API but I am sure I would get somebody on the bloddy phone, If I got over 0.65 milion of USD\EUR trapped insinde the accout I have no access to, without any prior notice.

Horribe customer care and support program.

This is not how you solve problems.

I will go as far as I can.

Financial Ombudsman and FCA is contacted.