Very impolite and unprofessional…
Very impolite and unprofessional customer service, zero  English knowledge. I suggested my boyfriend to open an acc there since I'm their customer. When he tried to verify his identity, they were really disrespectful and ignorant (calling him a liar because they couldn't understand one can have a double citizenship, saying it's not my email adress I gave them etc.) I was quite shocked with the treatment. Pity he has to look for another bank with more polite, educated and able staff.