Terrible customer support.
Eurice from customer support is giving misleading information about how your own business works. No polite at all, wasn't able to help on a serious situtation about abnormal charges and negative(!) balance on a debit card(!) while daily transaction limit was 0. Highlight of the conversation was:
-"And we can be here checking all the transactions but your negative balance will not change" that was at least very helpful from a customer support agent when you are asking for help and trying to find out whats is going on.

I also asked for case number and a copy of the conversation and I never got them.