Hugely disappointing
* Edited to a summary.  

Hugely disappointing! If something seems too good to be true, it usually is.  

Summary of my issues with N26:
- In-app verification process failed (many, many times)
- In-app video chat/ verification failed (and took many, many attempts to connect to a verification agent)
- When answered, the in-app video chat/ verification agents did not speak English and abruptly terminated my video calls without reason (four times)
- My requests to close my N26 account and delete my data were met with emailed auto-responses from N26 to "try again"
- Since closing my N26 account (finally), I am still receiving unsolicited email from N26 addressed to another person (not me) i.e. my data have not been deleted.  

I can't review my actual use of N26 because the verification process failed over and over again [...]*  

I do not recommend signing up with N26 until major improvements happen, with particular regard to improving the poor quality N26 in-app customer support. Customer satisfaction is paramount to the success of any public-facing business. I am not confident that N26 can take care of my money securely! It's a real shame that I couldn't get to use my N26 account. The N26 service seemed like a perfect fit for my banking needs and my budget. I hope that N26 improves their service so that other customers don't have to share my experiences.