No access to account for 5 weeks: Facing homelessness and can't buy food
I am contacting regarding my account. 

I have been for the past 5 weeks as I am unable to access it. 

I now have no money. I live alone and for 6 weeks have been unable to access any money. I now don't have any food left so I don't have anything to eat. I am really desperate and begging you to try to convince the department my case has been escalated to help me urgently. I am also facing eviction from my apartment as I have been unable to pay rent in July and now August.

Contacted every day for 5 weeks and said I am facing eviction and can't buy food. Every time I am told to wait for the relevant department to contact me.