Poor customer service
Poor customer service

I wouldn't waste my time contacting customer service at N26. They will also penalise  you by abruptly stopping and no longer honouring a promotion you availed of and were entitled to for no valid  reason. 
Customer service is an absolute joke. The chat function is  drawn  out and tiring and frustrating. They didn't resolve the problem for me. They don't answer specific questions put to them  but rather refer you to terms and conditions and when you press them for an answer to a specific question they give conflicting answers. Total nightmare in dealing with them. I will close my account.