Avoid.
Reported a serious issue with their service, they have been telling me for about three years that they are investigating and will get back to me soon.

I would happily continue the negative review but support team lying and going silent should be enough to avoid a company. There are better alternatives to N26.

Update: my case was resolved (after three years) with a full explanation of what the issue was. Still think it's too long when your money is involved.