Do not deposit your money into this…
## UPDATE
I have received my money, but better management must be taken in cases like this. If there are no branches, there must be a  emergency contact.


How a bank can operate this is is astonishing, the total disregard for the someones money that's used to pay for daily expenses. Whatever their issue is, they haven't even asked for my side or further information. Sadly at this point I'm now in the lengthy process of going through the Financial Ombudsman Service and HM Courts.

If only I could go back and never of signed up for this bank. If you want a bank that will freeze and take your money without explanation and then have no contact number or branch, maybe it's for you. My account has only ever been used to accept UK transfers and pay for goods, no cash has ever been handled.

I will documenting the legal process via Youtube, and actively working to warn and promote awareness of this bank, it's totally unacceptable. I'm currently speaking to a few media companies and updating them on the case. Stick with a high street bank, where you can talk to someone and resolve issues. The best you'll get here is a 1-2 day response automated message, the support live chat can't help with anything.