Horrible Customer Support
This bank has some positive features that I enjoy. However, the customer service is abmissmal. The support takes forever to receive a resolution. None of their representatives seem to know how to assist with any concern or issue. They just ask the same question over and over. They never provide useful information. They just keep telling you that you have all you need when you don't. In my opinion, this lack of efficient support makes me rethink keeping them as my primary bank account. There are way better options out there. Klarna is now offering a checking account that I will most likely move over to soon.