Very happy with everything so far
Transfers are usually very quick and I am kept well informed of progress. 

I have used the Chat service several times and always found it to be very responsive and helpful. This is great given that I usually use the Chat when the Help section is not clear. Like last time: I wanted to add money to a balance for the first time. Reading the guidance on how to do this, it appeared that I needed to acquire account details, but in fact I didn't need to do this, as the addition was made from the bank account I have previously used to make a transfer. The REAL PERSON (thank you WISE, for not using Bots) suggested we work through the procedure together to make sure it went okay, which was very helpful.